Excess billing

Name of Complainant Shub Kesarwani
Date of ComplaintMay 10, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Shub Kesarwani:

Hello sir,

I am using 15 corporate numbers of vodafone since more than 5 years, i have lodged complains various number of times at your vsm support Lucknow for exceeded bill i have received for Febuary because of plan change to my 13 numbers.

The plans were 150/- which has changed to 299/- without notice.

i’ve lodged complain for this and requested to waive 130/- extra which has been billed, but voda representative named Kopal whom i’ve talked rejected my request.

because of which i’ve not paid bills of my 11 numbers and the numbers have been suspended.

Each 11 numbers has an over charging of 130+250 late payment fee i.e 380/-, if total of rupees 380*11= 4180/- will be waived from my bills i will continue your service or else i’ve no option left rather to switch.

My numbers are:-

9598050320

9598050321

9598050322

9598050323

9598050324

9598050325

9598050326

9598050327

9598050328

9598050906

8573806666

 

Image Uploaded by Shub Kesarwani:

Excess billing

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