| Name of Complainant | |
| Date of Complaint | December 20, 2018 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
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I made excess payment for my postpaid number 9632397922 on the pretext of clearing all the outstanding bills as of 6-12-2018. I actually wanted to migrate to prepaid connection. So the airtel center asked me clear all outstanding bills. Since the payment was not reflecting in the system, I tried alternate modes to pay the bill. That was the reason for excess payment. Now the number is migrated to prepaid, but my excess amount is not refunded. Please give back my money. See the details of the excess amount transaction:
6/12/18 (Through Googel pay): UPI/834013360158/UPI/billdesk.airtel/ICICI Bank – Rs. 353.00
6/12/18 (Through Google pay): UPI/834013360158/UPI/billdesk.airtel/ICICI Bank – Rs. 470.00
6/12/18 (Through Airtel My app): MPS/BHARTI AIRT/20181206194230/0 – Rs. 117.00
Hope to get my issue resolved at the earliest.
Regards,
Malathi
Contact: 9448089173
Image Uploaded by Malathi V:
