Excess bill generated for July to August month

Name of Complainant Sandeep kumar
Date of ComplaintAugust 14, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Sandeep kumar:

I have jio postpaid sim 9899982658. Now I have Rs.199plan. Last bill was generated on 6July of 234.91Rs. Its overdue period was 23 July. I made the payment of Rs.234 on 21July. Now in current month on 6 Aug new bill is generated and they have added overdue charges of Rs.84.74 +18% tax. I complained 3 to 4 times but no solution was given from jio team. Yesterday I registered again complain for this and they confirmed that within 48hours they will short out this issue. Now today morning on 14 Aug I received SMS that I have crossed my maximum limit and my SMS,call and internet facilities are barred. Now I am also unable to contact Jio person to report the issue due to call barred.

Image Uploaded by Sandeep kumar:

Excess bill generated for July to August month

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