Even though I have talktime balance in my account. I cant make a call in Airtel.

Name of Complainant Balaji
Date of ComplaintMarch 5, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Balaji:

Airtel forcefully want their customer to recharge the monthly plan packs. Even thought I have a valid talktime balance of rupees 17rs, I cant make a single call nor send sms to anyone.

This strategy just makes their customer compulsory to buy monthly / yearly packs. Without the monthly packs / yearly packs, our talktime is used for nothing. There should atleast be an option to retrieve the unused talktime balance, because anyway the talktime balance is of no use.

Image Uploaded by Balaji:

Even though I have talktime balance in my account. I cant make a call in Airtel.

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