Even after complaining 7-8 times my amazon return pickup is still not done. Ho

Name of Complainant Vikash anand
Date of ComplaintJuly 10, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Vikash anand:

Order no. 171- 1981140- 1389927
21- jun- 2023
Price – 11999

I ordered Instant Pot Air Fryer Vortex 6 Ltr a few days ago.I received my air fryer order on 23rd June.. product was not at all as shown in the picture. And on Amazon itself I was getting another fryer at a lower price. So I thought of replacing this product and requested for replacement. But this product was not being replaced. Could be returned..So I placed a return request on 27th June. but my return pickup not done.so i requested 2 more times.even then my return pickup not done..then i called customer care and complained.they told me pickup will done in 72 hours..but still no pickup done ..i complained 6-7 times continuously but i was asked to wait.They even told me that I will get advance refund too..But till now neither I have received my money nor my pickup has happened.So far they are telling me to wait for 72 hours. Because of this I am I am going through a lot of mental stress.My work has stopped since so many days due to which I am also facing financial loss.

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