Eureka Forbes has failed to provide service after taking payment

Name of Complainant Ashok
Date of ComplaintMay 25, 2020
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Ashok:

I have EurekaForbes water purifier which is under AMC. Water purifier stopped working showing error message saying change cartridge. As per AMC Cartridge will changed once a year , I have to renew the AMC to get Cartridge changed. I have immediately made a payment of 5800k Annual AMC on 22-May-2020, since then I didn’t got any information about serivce. I have followed up atleast 5 times with customer care but they are not responding.

Image Uploaded by Ashok:

Eureka Forbes has failed to provide service after taking payment

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