Escalation of Unresolved Network Issues with Jio for Over Three years

Name of Complainant Parthiban
Date of ComplaintApril 22, 2025
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Parthiban:

Dear Sir/Madam,
My name Parthiban
Number 73731777477 jio network
I am writing to express my deep concern regarding the ongoing network issues I have been experiencing with Jio services over the past two years. Despite raising numerous complaints through the prescribed channels, I have yet to receive a satisfactory resolution or even acknowledgment of my concerns.

Since march 2022, I have faced consistent challenges with network connectivity, dropped calls, slow internet speeds, and overall poor performance of Jio services. These issues have not only inconvenienced me but have also significantly affected my daily activities, both personally and professionally.
Location details are as follows,

2/295,North Street ,Anbin nagar Ellayarampannai626201
Lat:9.308872,
Lon:77.835230

As a consumer, I am deeply disappointed by the apparent disregard for customer satisfaction and service quality demonstrated by Jio in handling these persistent network issues. Moreover, the lack of responsiveness to my complaints raises serious concerns about the effectiveness of the grievance redressal mechanisms in place.

I kindly request your immediate attention to this matter and prompt action to address the network issues plaguing Jio services. Your intervention is crucial in safeguarding the interests of consumers and upholding standards of service excellence in the telecom industry.

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