Escalation for connection delayed and refund amount

Name of Complainant ANKIT KUMAR
Date of ComplaintJune 20, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by ANKIT KUMAR:

Hi Team,
This is regarding the CAF no: 05713838118. I have applied for the connection on 10 June 2021 and was promised that I will get it installed
 within 24 Hrs. For the same, I have paid 2829 rental for 3 months in advance as 799 INR Plan.
Even after 4 days that connection was not installed so I called Customer care and asked them to initiate the refund amount.
 After calling so many times the customer care they are not initiating the cancel request.
Please cancel my connection request and initiate the refund ASAP.

Image Uploaded by ANKIT KUMAR:

Escalation for connection delayed and refund amount

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