| Name of Complainant | |
| Date of Complaint | February 22, 2021 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
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I received an empty package from Amazon on 24th January, I had ordered a face serum worth Rs 2190 amd seller was beauty Hub.
I contacted the customer service and was told they have opened the investigation and will update us about it. 15 days later I was told that investigation results prove I have well received the product in package. WTF amazon, I have been a loyal customer for so many years, I purchase goods worth 1-2 Lakh rupees every year and this how you treat us.
After several calls I have just been told that they could not help us any further because it’s just my word against theirs. I am so so disappointed and sad too, never expected this from Amazon.
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