Eduvanz Loan Cancellation

Name of Complainant Irfan Vajid Ansari
Date of ComplaintOctober 17, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Irfan Vajid Ansari:

I was in communication with Hrishita and had requested to process the Loan for an amount of 70,000/- however the loan was processed for entire school fees for 2,50,000/-. (Screenshot is attached) on my sister’s name Nazrana Ansari.

I was not informed about any terms and conditions of loan nor I was informed about any Loan repayment schedule. I never received any legal document about loan that was processed. I was been asked to send the card detail for Nash over the phone and i did give the OTP for some reason. (Schreenshot is attached)

I got the first message from Eduvanz for the EMI in the month of July 2023 but is wasn’t deducted since then I receive min 10 messages for EMI due. I had always maintained sufficient balance in Bank Account for smooth transaction. Since then I’ve paid the EMI till date. As per my knowledge I’ve paid EMI’s for the Month of August 2023, September 2023, October 2023 and it’s been deducted on random date and Oct I’m not sure whether is will be charged. (Bank Statement is attached)

I’ve attached all the screen shot of loan closer Email, Screen Shot of 2.5L loan processed in error, schreen shot of conversation where i was been asked to share my debit card details and OTP for NASH, and i have all the conversation and recording of all the transaction. Kindly ask me for any further clarification bracause I’m not mentioning all the names and conversation due to short of time.

I am not getting any help from Eduvanz Or Symbiosis, Now they asking to pay 68,000/- to close the loan account. They have screwed my Sibil. lit’s been 6 months I’m struggling to resolve this, I’m being mentally harassed, harassed by Collection Agency.

Image Uploaded by Irfan Vajid Ansari:

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