Name of Complainant	Gunjan Mishra
Date of Complaint	August 17, 2023
Name(s) of companies complained against
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Text of Complaint by Gunjan Mishra:

ECS Charges Complaint

Default (GPT-3.5)

User
Mujhe complaint lodge krna hai ECS charges dedeuction ke liye ki hab bhi paise dalti hun 1500 2500 4000 july 23 ko 2000 aur 13 august ko 5000 ESC return deduction kiya jabki maine already acount close karne ka mail dala hai sbi walo se tang ake

ChatGPT
Aapko SBI ki taraf se ECS charges deduction ke liye complaint lodge karni chahiye. Aap SBI ke customer care se ya unke official website ke through is par complaint kar sakte hain. Aapne account close karne ka mail bhejne ke baad bhi agar deduction hua hai toh yeh ek serious concern hai, aur aapko jaldi se action lena chahiye.

User
English me mail dalna hai

ChatGPT
Subject: Urgent Complaint Regarding Unauthorized ECS Charges Deduction

Dear Sir/Madam,

I hope this email finds you well. I am writing to express my deep concern and frustration regarding the recent unauthorized ECS (Electronic Clearing Service) charges deduction from my account.

I have been experiencing consistent deductions of varying amounts from my account, including INR 1500, INR 2500, and INR 4000 on July 23rd, INR 2000 on August 13th, and an unexpected deduction of INR 5000 on August 13th. It is worth mentioning that I had already initiated the process of closing my account and had duly communicated this via email to your esteemed bank’s customer service team.

Despite my proactive steps to close the account and the prior communication, I am deeply troubled to witness these unauthorized deductions. I kindly request an immediate investigation into this matter and a prompt resolution. I expect the deducted amounts to be refunded to my account at the earliest.

I urge you to take swift action to rectify this situation, as it is causing undue stress and inconvenience. I trust that SBI, as a reputable and customer-focused institution, will address this matter with the urgency it deserves and ensure that such incidents do not recur in the future.

I appreciate your prompt attention to this matter and kindly request a written confirmation of the actions taken to address this issue. Please feel free to contact me at [Your Contact Number] or [Your Email Address] for any further information or clarification.

Thank you for your cooperation.

Sincerely,

[Your Full Name]
[Your Account Number]
[Date]

(Note: Please make sure to replace placeholders like [Your Contact Number], [Your Email Address], [Your Full Name], and [Your Account Number] with your actual information.)

User
Coplaint register karna hai statement please

ChatGPT
Subject: Urgent Complaint: Unauthorized ECS Charges Deduction and Request for Statement

Dear Sir/Madam,

I am writing to formally lodge a complaint regarding unauthorized ECS (Electronic Clearing Service) charges deductions from my account and to request a statement of transactions for my reference and records.

I have recently experienced multiple unauthorized deductions from my account, including INR 1500, INR 2500, and INR 4000 on July 23rd, INR 2000 on August 13th, and an unexpected deduction of INR 5000 on August 13th. This is of significant concern to me as I had initiated the process to close my account and had communicated this to your customer service team via email.

I kindly request an immediate and thorough investigation into these unauthorized deductions, along with a detailed explanation for each deduction. Additionally, I would appreciate a comprehensive statement of transactions for my account covering the relevant period, including all deductions and credits, to help me understand the situation better.

Please provide the statement as soon as possible to facilitate my understanding of the transactions and to address this issue appropriately. I expect the deducted amounts to be refunded to my account promptly, pending the outcome of your investigation.

I understand the importance of resolving such matters efficiently, and I trust that your esteemed institution will take the necessary actions to rectify this situation and prevent any further inconvenience to me.

Kindly acknowledge receipt of this complaint and provide a timeline for the resolution process. You can reach me at [Your Contact Number] or [Your Email Address] for any further communication or clarification.

Thank you for your prompt attention to this matter.

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