Duplicate Phone battery provided by Apple through Amazon.

Name of Complainant Santosh Kumar Tiwari
Date of ComplaintMarch 10, 2023
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Santosh Kumar Tiwari:

I have purchased Apple mobile from Amazon through “Appario Retail Private Limited”, but I have received the product in Dead (drained battery) condition, as I have started charging it was impossible to charge the mobile, so I brought it up to the Apple service centre, from where I was informed that the product’s battery was not genuine and was a fake one, so i got in touch with Amazon but they denied to replace the product. I am very much dis-satisfied with the company. As I have not been able to use that phone for a single day, now neither Apple nor Amazon are ready to change the mobile.

Image Uploaded by Santosh Kumar Tiwari:

Duplicate Phone battery provided by Apple through Amazon.

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