Dunzo didnt deliver the product but updated as delivered

Name of Complainant Uma
Date of ComplaintMay 8, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link
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Text of Complaint by Uma:

I have ordered in Dunzo on 6th may but without delvering they have mentioned as delivered.
When i called to customer case they mentioned cant refund asked to install one app to raise request but customer care person asking to share UPI PIN and they behaved is very bad.

i need to take care necessary action

Image Uploaded by Uma:

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