Due shows unpaid even when I have paid

Name of Complainant Shivani
Date of ComplaintSeptember 3, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Shivani:

I had taken loan from their app and paid back in 20-21 but it still shows not paid which is affecting my credit score on a huge basis

Image Uploaded by Shivani:

Due shows unpaid even when I have paid

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