Dth recharged but not reflecting in balance nor channels able to view since 5th

Name of Complainant Kannan mohan
Date of ComplaintMay 9, 2020
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link
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Text of Complaint by Kannan mohan:

Dth recharged on 5th for 618/- , channels not visible, error code 4 displayed,call centre not working -asks to download app- in app service request is just closed without resolution. Checked with Amazon they say successful recharge, in airtel app last recharge details are shown but balance not updated. Channrks not displayed in tv since 5th inspite of recharge. No support.

Image Uploaded by Kannan mohan:

Dth recharged but not reflecting in balance nor channels able to view since 5th

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