DTH Connection advance taken but not installed till now

Name of Complainant TRIVENI
Date of ComplaintMay 13, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by TRIVENI:

Dear Airtel Team,

Airtel executive took advance  payment Rs 5036 for DTH and Broadband connection for 3 Months and installed only Broadband on 25th Apr.

Now after following up they are saying we can’t install DHT , but no revert on DHT refund amount we paid .

When they took advance not communicated  on DTH connection , after follow up on DTH connection it was said we can’t do, this is wrong practice, not giving clear communication before taking money.

We are not interested in Airtel due to Poor communication & Service, so request to refund our paid amount after deducting Broadband connection utilized days.

My email ID [email protected]

Thanks & Regards,

Triveni

 

 

 

Image Uploaded by TRIVENI:

DTH Connection advance taken but not installed till now

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