| Name of Complainant | |
| Date of Complaint | August 4, 2023 |
| Name(s) of companies complained against | DTDC |
| Category of complaint | Utilities |
| Permanent link of complaint | Right click to copy link |
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Sir/Madam,
This is to inform you that I have send a document on dated 1st Aug ‘2023 from MALDA to BOLPUR(WEST BENGAL) by DTDC Courier Docket No:-K62439904 .On 3rd Aug ‘ 2023 , The above said courier showing SUCCESSFULLY DELIVERED at 1940HRS by DTDC BOLPUR BRANCH. But till now consignee has not received the same.
I like to ask you how the above thing is happened?,without delivering in customer hand DTDC Courier showing delivered?,how is it possible without showing any name in POD Copy or Receiver’s signature?Infact TIME 1940HRS(SEVEN FORTY PM)is also mentioned without delivering it,how?please clarify….
As I know DTDC is a trusted brand in all over india but due to DTDC BOLPUR frenchisee who used to Defame DTDC Reputation in WEST BENGAL by showing DELIVERD at 1940HRS the courier by manipulating in system without delivering to the concerned person.
This is not happened First time ,it is happening since last 3 months ,i am fed up with the above said DTDC BOLPUR frenchisee ,he doed not want to listen anything else,after that I have written the above said matter.
Kindly take immediate action against him otherwise Customer will prefer some other courier who are also providing good service ,why should they depent on the MANIPULATOR like your DTDC BOLPUR BRANCH FRENCHISEE .
THANKING YOU
Regards,
DEV ENTERPRISE
MALDA(WEST BENGAL)
MOB-6294260107
N.B:- SCREENSHOT OF DOCUMENT WHICH IS NOT DELIVERD ATTACHED
Image Uploaded by DEV KUMAR MANDAL: