Double recharge against one plan

Name of Complainant Col. Provir singh
Date of ComplaintJuly 10, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Col. Provir singh:

Please refer to my prepaid mobile no. 9779665433.My mobile was due for recharge on 9thMay2020.Accordingly I transferred the subject amount Rs. 598/- through Sbi netbanking vide transaction no. IB64371060 on 8th May2020. Inspite of the transfer, my mobile did not get recharged till 10thMay 2020,as a result of which, I had to again recharge my mobile  for Rs. 598/-through Airtel thanks app. from mobile No. 9780874601.

Please check and confirm, if total sum of Rs. 1196/- has been received by your office.Kindly either refund the excess amount,
or increase the period of validity by another three months.
Thanks.
Col. Provir singh(Retd.)

Image Uploaded by Col. Provir singh:

Double recharge against one plan

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