Name of Complainant	Rajeev kumar singh
Date of Complaint	July 2, 2019
Name(s) of companies complained against	Videocon d2h
Category of complaint	Corruption
Permanent link of complaint	Right click to copy link
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On 15-jun/2019, have paid 250/- as set top box swap charges to engineer visited the place.

Set-top box replaced in month of mar-2019 due to old software and rs. ~600/- been charged and 3 months warranty provided.

Issues:

1. Within warranty period, Set-top box was replaced due to technical issue and still Videocon demand charges. After discussing with call center, Rs. 250/- paid to engineer. Still duplicated charges of Rs. 250/- applied on the account.

2. I have raised multiple tickets and following up repeated multiple times daily, they not responding to calls when junior transferring to senior

since yesterday, for one complain no. 730810985 , I was assured close by 30-Jun, still inspire repeated calling, they every time redpoll Nd will be closed and all deadlines provided are lapsed.

now, seeing no check against such serious actions, company call-center employees are behaving 100% careless.

I would like to raise complain against following categories:

1. Ill treatement

2. No response by seniors

3. Don’t care attitude

regards,

rajeev

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