Domini Loan still showing in my cibil score

Name of Complainant Sanni bidlyan
Date of ComplaintDecember 22, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Sanni bidlyan:

Dear Sir/Maam,
I have taken loan small loan of 7000Rs. Domini Loan app and I have paid the full amount this company is closed. and this Loan amount is showing in my cibil score
even I am unable to log in to this application.to get in touch which the company for noc letter and to remove it from my cibil. even i have lots of arguments with them regarding loan charges. i have WhatsApp chat also. even bank statements that i have paid the loan amount. And even I don’t have the loan number without any sensation letter that has approved my loan also. even i have tried to call him on WhatsApp but no response. when I got msg on WhatsApp I told them how it was possible loan without a letter everything is mentioned in the chat and the same day i closed that loan in my statement I also mentioned the closer amount.

I have attached the screenshot.
1.WhatsApp chat
2. company name unable to login
3. bank statement i have made the payment with the close i have written in the bank statement.
4. have attached the screenshot in cibil its showing an active loan of 7000.

Image Uploaded by Sanni bidlyan:

Domini Loan still showing in my cibil score

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