DOCTOSMART (clinic management software)

Name of Complainant Dr. Aseema Pati
Date of ComplaintJune 5, 2024
Name(s) of companies complained against
Category of complaint Medical
Permanent link of complaint Right click to copy link
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Text of Complaint by Dr. Aseema Pati:

I wanted to state that I had bought a software for the management of my clinic.
I had stated the requirements for my clinic clearly not once but multiple times.
After they said that they can meet the requirement, i bought the software for Rs. 30,800.

Now when we are on boarded , we see the requirement is not met.
They keep on saying they will get back to us, but don’t call back.

They have a refund policy of 60 days & they said they will give the money back after we send a mail. Now they are not responding to our calls

Image Uploaded by Dr. Aseema Pati:

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