| Name of Complainant | |
| Date of Complaint | July 19, 2023 |
| Name(s) of companies complained against | Realme |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
After doing software updation, a green line appeared on the phone display and the number of lines are appearing is increasing day by day. I visited their service centre and they denied display replacement showing a small dent on the side of the phone. Since the issue was not due to that dent and was due to their software update, I demanded a display replacement free of cost which they denied. Now I am in a situation so that I am forced to do the replacement which costs me Rs. 9000. It has been 2 years since I purchased the phone. The service centre keeps on saying that it was not a mandatory software update and hence it is not their fault.
Image Uploaded by Rini Puthussery: