| Name of Complainant | |
| Date of Complaint | September 25, 2023 |
| Name(s) of companies complained against | TRANSACNTREE |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear Sir/Madam,
I am writing to bring to your attention a serious issue regarding my CIBIL report, which has been negatively affecting my financial profile and creditworthiness.
According to my CIBIL report, there is a miscellaneous loan of Rs. 10,000/- with an open date of 16.10.2022 from Transactree, which I have no knowledge of and have never taken. Furthermore, it appears that the loan is now overdue, with an outstanding balance of Rs. 25,283/- as of 25.09.2023.
This erroneous entry is causing significant damage to my CIBIL score and my overall financial reputation.
I would like to emphasize that I have never engaged with Transactree for any financial transaction or loan application. The loan mentioned in my CIBIL report is entirely unfamiliar to me, and I strongly believe that there has been a mistake or a fraudulent activity associated with this account.
Given the gravity of this situation and the potential repercussions on my financial well-being, I kindly request your assistance in addressing and rectifying this matter promptly. I expect the following actions to be taken:
1.Investigation: I request a thorough investigation into the origin of the loan entry with Transactree and how it was linked to my CIBIL report without my consent.
2.Correction: If it is determined that this entry is indeed inaccurate or fraudulent, I request that it be promptly removed from my CIBIL report to prevent any further harm to my credit score.
3.Communication: I would appreciate timely communication regarding the progress of this investigation and any actions taken to resolve the issue.
4.Protection: To prevent any further damage to my credit score while this matter is being investigated, I request that my CIBIL report be temporarily frozen or marked as under dispute.
I have attached a copy of my CIBIL report with this email for your reference. My CIBIL report ID is [Your CIBIL Report ID], and my contact information is as follows:
• Full Name: Anil Kumar Jain
• Date of Birth: 20/01/1957
• PAN Number: AANPJ7410L
• Contact Number:9911405233
• Email Address: [email protected]
I understand the importance of maintaining accurate credit information, and I am committed to ensuring that my credit report reflects my financial history accurately. I kindly request your prompt attention to this matter and a resolution as soon as possible.
Thank you for your cooperation in addressing this issue promptly and professionally. I look forward to a swift resolution and the restoration of my accurate credit profile.
Sincerely,
Anil Kumar Jain
#9911405233
