I would like to bring to your notice that I have ordered 5 items in flipkart during billion day sale.
The details of my order is furnished below
Order ID – OD119961824304963000
Order ID – OD119961799453539000
Order ID – OD119960348741084000
Order ID – OD119960348741084000
Order ID – OD119960348741084000
These items found cancelled after 5 to 7 days ( provided the tracking information showing that the items reached Hyderabad facility) by flipkart WITHOUT ANY REASON.
I request your clarifications for my following queries
1. Whether the offers provided during billion sale is false.
2. Is it only meant to take orders and cancel at the end of the season sale
3. What is the reason for cancelling all 5 items after reaching the destination facility. The details provided below
Case 1
ShippedFri, 16th Oct ’20
Ekart Logistics – FMPC0911487814
Your item has been shipped.
Fri, 16th Oct ’20 – 8:19pm
Your item has arrived at a Flipkart Facility
Fri, 16th Oct ’20 – 8:15pm – Mumbai
Your item has left a Flipkart Facility
Sat, 17th Oct ’20 – 1:23am – Mumbai
Your item has arrived at a Flipkart Facility
Sat, 17th Oct ’20 – 5:48am – Mumbai
Your item has left a Flipkart Facility
Sat, 17th Oct ’20 – 6:30am – Mumbai
Your item has arrived at a Flipkart Facility
Sat, 17th Oct ’20 – 9:31pm – Hyderabad
Your item has left a Flipkart Facility
Sun, 18th Oct ’20 – 4:50am – Hyderabad
Your item has arrived at a Flipkart Facility
Sun, 18th Oct ’20 – 9:51am – Hyderabad
CancelledFri, 23rd Oct ’20
Shipment is cancelled
Fri, 23rd Oct ’20 – 3:01am
Case 2
ShippedSat, 17th Oct ’20
Ekart Logistics – FMPC0911833931
Your item has been shipped.
Sat, 17th Oct ’20 – 12:29am
Your item has arrived at a Flipkart Facility
Sat, 17th Oct ’20 – 12:25am – Hyderabad
Your item has left a Flipkart Facility
Sat, 17th Oct ’20 – 3:30am – Hyderabad
Your item has arrived at a Flipkart Facility
Sat, 17th Oct ’20 – 7:47am – Hyderabad
CancelledThu, 22nd Oct ’20
Shipment is cancelled
Thu, 22nd Oct ’20 – 2:58am
Request your kind intervention and response please.
