| Name of Complainant | |
| Date of Complaint | May 11, 2020 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I Ported my number 9847318110 from vodafone Postpaid to Airtel Prepaid few months back. Before porting in to Airtel i cleared all the outstanding in Vodafone.
But niw i am getting continues message from Airtel claiming that i have an outstanding of Rs. 162.04 to be paid to my previous operator vodafone.
How its possible to port the number with unpaid outstanding amount from Vodafone.
Due to Covid-19 i am not able to contact customer care for the clarity.
But finally ignored everything and Paid the amount of Rs. 162.04 through the link received vis sms on 04.05.2020.
But still i am getting sms saying that there is an outstanding and finally today the outgoing service disconnected.
I am attaching here the sms which i received and also attaching the screenshot of the payment debited from my account.
This is realy a very bad service for disconnection of service during this critical situation.
Image Uploaded by Kanakaraj M:
