| Name of Complainant | |
| Date of Complaint | June 1, 2022 |
| Name(s) of companies complained against | PHOCKET--DRP FINANCIAL SERVICES (P) LTD |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear RBI CMS/CRPC Team/Hon Members,
Myself, Soumendu Sinha, been thoroughly HARASSED by Online Digital Loan App–PHOCKET –NBFC–DRP FINANCIAL SERVICES (P) LTD.—DIRECTOR—PIYUSH JAIN & TEAM. They have stolen the data from my Phonebook through their app by seeking permissions of all contacts, where installing the app. Then they randomly called all my Friends, Relatives and given them–GALI/ Used Sheer Unparliamentary language , spoiled by age old reputation along my friends & family all across. This limitless harassment should be paid off.
I really don’t know, who is RBI CMS team /Who is CRPC /CEPC…I need a resolution from the Unified Hon. RBI to harass a common man like me by breaching the Guidelines of RBI itself. They should be punished by any means. This is simply non tolerable. I have already filed RBI CMS complaint and as well as CYBERCRIME COMPLAINT by breaching by Privacy-Pyratedly and as well as for the sheer Harassment.
N.B:- HON. Governor of RBI, Sir, I need a resolution of my Harassment and Breaching of Privacy against DRP FINANCIAL SERVICES (P) LTD.
All Data/Recording …again attached. Do you need any clarification, please call me to clarify !! I really don’t know whether it is maintainable/non maintainable etc..but the Truth is in front of you. So please don’t close the complaint before resolution !!!
Best,
Soumendu Sinha
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Dear RBI CRPC TEAM,/CMS TEAM,
This is with reference to the below trail mail and the communication . Please find attached the Narrations & Evidences, as myself filing the reply against it and strongly opposing the same of this type cursive Vandalism done by the Digital Lending App–Phocket–NBFC–DRP FINANCIAL SERVICES PVT LTD. & their Employees.Director–Piyush Jain.You are requested to go through all the evidences with due patience. listen to the recordings(where they have given Gali to my old cos-HR Manager-Vikas Jha, and also while I, Myself was in conference call ,they have admitted (Mr. Jatin) , they are from Phocket–NBFC-DRP FINANCIAL SERVICES–DIRECTOR–PIYUSH JAIN. once again requesting you to go through all the evidences patiently & come out with a conclusion , is this sort of Cursive Collection tactics, Hon. RBI promotes? They have defamed me PAN India . They send whatsapp to my phonephook nos-Shashanka–whose nos. never been given at the time of taking loans,then how they get to grab that? they have touchbased all my family members?there nos. not been given by me. they how they managed to grab their nos? I tell you how it is.
When you install any digital lending app, they ask for the permission of all your phonebooks,photos,locations,sms to access. and later they download all the confidential document from your phone for the purpose of blackmailing. The same thing happened here. We must not ignore it. Earlier, it has happened at Telengana, where the borrower committed s@uicide, due to this mass defamation by a chineese app. Later on Telengana Police arrested the chinese. Phocket has committed the same mistake. You must not, must not ignore the same as a Regulator. And take strict actions against them and jail them. They have Defamed me across all socially of my families,friends,colleagues…..so I have nothing left with me which I had earned since last 30 yrs of my LIFE.
Now , i am going to address one by one in the reply of the communication send said their version to you.
1. They said –I have never shared the “Loss of Job” letter to them. Please find attached the Loss of Job letter, which been shared earlier with them. And they have reached to the HR of the last organisation–VIkas JHA & give him Gali. didn’t they know that I have lost my Job? (job loss letter attached.)
2. They have mentioned that , I aws not fulfilling the EMI obligations since 1/7/2021. Although I do have Ressessed income that time, Still I paid whatever best possible towards them to maintain my loyalty, and gesture (all payment receips of ICICI bank attached–month by month payments)
3. They said I am not in touch with them. But the fact is -I am under constant touch with them , with their collection manager–Samrat Singh, Finance Manager-Ravinder & the Director Piyush jain himself knows me by face–I have visited their office so many time.. Once , i 2017, they used my photo to promote their brand at their website. As since 2017 ,I was their excellent customer, and taken almost 20 loans from them and paid them all before time. (you are requested to pull my cibil and find the fact. (I am attaching some of the loans been taken from DRP Financial and their CIBIL close screenshot herewith. –so they lied ,that I am a “Wilful Defaulter”—someone , who has lost his JOB/Income started from COVID-1 , how2 can he be a “Wilful Defaulter”? A “Wilful Defaulter” pays also??
4. They said –they tried to communicate me with different resolutions to close the loan. Which is never been the case. Even I has a discussion with their collection head–Samrat Singh, through whatsapp chat–They stated that–“They will sale my account to the outside agency” –I said I will “Pay if Off all” –But still this Vandalism happened intentionally.
5. Please note that–one day earlier, before the incidence ,I have written mail to their Director–Piyush Jain, about my wish of making the loan clear, post arriving a little good time (email attached herewith), but no reply. Even at the day of the incidence i have .mr. Piyush Jain so many times to stop the Vandalism and Reference Calling–but it never been stopped (sms communication attached)
6. In fact , I have paid the subsequent amount of this loan, but still they are refusing the same.
So requesting you to judge the case as per it’s own merit, by validating all /I mean all the evidences attached(including recordings) and teach them a lesson for non compliance of the RBI norm and adopting this Cursive Collection Tactics, and Intentional Defamation & Harassment.
I am looking for an honesh & earliest resolution and punishment of that sort of Defamation Activity created by the team PHOCKET–DRP FINANCIAL SERVICES. Confident theat Hon RBI will take a honest decision upon !!
Do you have more quarries please reach me !! I am having more evidances into my friends/colleague /family
Best,
Soumendu Sinha
9910086657
1. EVIDENCE OF COMMUNICATION TOWARDS THEIR DIRECTOR MR. PIYUSH JAIN BY MYSELF ONE DAY PRIOR TO THE INCIDENCE -BUT NO RESPONSE
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Soumendu Sinha
Wed, May 11, 5:07 PM (22 hours ago)
to Piyush
Dear Mr. Jain,
Good Afternoon !! I hope you are doing well . And also believe we do possess that sort of faith & relationship with each other & also know each other. But today, I have utterly surprised to see the behaviour of your Collection Team member–named Janhvi Meha/Alok. Their language is troublesome.
So many times. I have tried to brief my case, joblessness & incomelessness in Covid-1 and persisting incomelress situation. I was your one of the Goody customer. But as you know, covid-1,2,3 washed it off. It happens, its a situation.
But i have never been a “Wilful Defaulter” to be treated like this , as I have treated today. This si utterly painful.
Once again, I am humbly requesting, please stop all these cursive collection calls. As myself by myself only will payyou off the justified o/s as a cibilised customer. Hope you understand the same and tell your team members to be a little “respectful” to me.
Awaiting your earliest reply upon.
God Bless !!!
Best,
Soumendu Sinha
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2. EVIDENCE OF MY CLOSER OF SO MANY LOANS WITH DRP FINANCIAL– CIBIL REPORT OF CLOSING SO MANY LOANS BY ME WITH PHOCKET–DRP FINANCIAL SERVICES–I AM AN AGE OLD EXCELLENT CUSTOMER WITH THEM
