Digido- High Interest Rate + Charges Even not past Due

Name of Complainant Mark
Date of ComplaintNovember 21, 2023
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link
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Text of Complaint by Mark:

They have so much high interest rate. I had a loan for 3,500 and I have to pay for almost 15,000 pesos and they giving me additional charges for every day even I am not in due date yet. I got the loan, November 9, 2023 and the due date is on November 30,2023 but they already giving me charges every day. In 12 days, my balance with them are already in 4,172. They said that I am overdue on November 30, 2023 but they already having charges even if it is not my due date yet. This is very confusing and misleading. They did not disclose this kind of information to me during the application. Their monthly interest is 49.60%, could you imagine this high interest of almost half of the principal. They are taking advantage of the people. Besides, they did not discuss this kind of interest to me at first and they just show the term on how long you are going to pay and a daily interest for delayed payment if you are past due but then again, i am not in my due date and yet they charging me interest of 56 pesos a day and they did not said that the interest is almost 50% of the principal and that even if it’s not my die yet is I have to pay daily interest. They mislead the customer. Daily interest should start from November 31, 2023 if I wasn’t able to pay my debt or having a delayed payment but I am not in my due yet but still charges are imposed to me.

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Digido- High Interest Rate + Charges Even not past Due

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