| Name of Complainant | |
| Date of Complaint | July 17, 2020 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I had an upgrade of my sim card 2 days ago to a 4G and the card came with a bonus of 4GB which expires on 20th July. Since then, I have been unable to use the data. Rather my previously loaded data is used up leaving the soon to expire bonus. I am wondering why I can’t access it especially as it was the incentive to have the upgrade in the first place.
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