Different product from the ordered product

Name of Complainant Noorain Asad
Date of ComplaintAugust 20, 2022
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Noorain Asad:

I have ordered one branded bag online payment of Rs 3500/- was paid online. The product reached me in a week when I opened it was a different bag not even with of Rs 500/-. There is no helpline number for the return. It says Ship from Brand Mart Return Address
Shop 502 City centre pandri raipur Dhamtari NA Dhamtari Chattisgarh 493773. Need refund

Image Uploaded by Noorain Asad:

One thought on “Different product from the ordered product

  1. Please raise a chargeback dispute immediately. Any customer who does an online transaction can claim a refund of the charged amount from the payment gateway up to a certain period of time. Chargeback is the term used for such a claim request. The payment gateway will block the payment to the fraudulent vendor and return the money to the customer if fraud is proved. Please contact your payment gateway and demand a refund. If you need any assistance with your specific payment gateway, let us know by commenting below

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