Didn’t receive the product and seller not accepting the fault

Name of Complainant Mahesh Reddy
Date of ComplaintMarch 30, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Mahesh Reddy:

I have ordered earbuds from amazon. Bearing order id 407-1596865-0464340 on 22-Feb-2021 worth rs 1,999

I didn’t recieve my item. I gave the complaint regarding the same to amazon team. They gave a reply that the item is fulfilled product and fulfilled products doesn’t have issues of that type.

I sent them the package weight matching freight weight. Not considering my proof I asked for the proof from their side which they denied to show.

Please consider my problem

Image Uploaded by Mahesh Reddy:

Didn’t receive the product and seller not accepting the fault

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