Didn’t receive complete refund

Name of Complainant Garima Agrawal
Date of ComplaintMay 10, 2022
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link
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Text of Complaint by Garima Agrawal:

I ordered jug in 5 quantities, returned all 5 and got the refund of only 1. The customer care says that I had placed return request only for 1 product and I should have informed this within 48 hrs. This time limit is not shown anywhere in their policy. Additionally why did their courier person pick up 5 quantity if I had placed return request of 1 as they say it. Very easily they say that “the remaining 4 must be with their courier partner”. There is no news about where my products are nor any intent to check on it.

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Didn’t receive complete refund

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