Name of Complainant	Aashish
Date of Complaint	March 10, 2023
Name(s) of companies complained against	Flipkart
Category of complaint	Mobile Phone
Permanent link of complaint	Right click to copy link
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Maine aaj Se Theek Kuchh din pehle 6feb ko apne liye one plus nord CE 2 lite 5g phone flipkart se Order kiya tha. 8 feb ko jab mujhe mera phone mila toh usme bahut jayada overheating issue ki wajah se maine usko return karwane ka decide kiya. tab flipkart ki team ne mujhe kaha ki sir appko apne product ka pickup karwane se pehle technician visit karwana hoga. 11 tarikh ko mera technician visit bhi sucessfully complete ho chuka tha. 14 tarikh ko mujhe flipkart or Flipkart ki Delivery Partner E kart se ek message recieve hua tha, jisme ye likha tha ki aaj matalab 14 tarikh ko appka product pickup hoga. 9.30AM ke aas paas maine apna product delivery boy ko de diya gaya. or Product pickup karte waqat usne mujhe koi bhi slip nahi di. 15 tarikh ko meri aachanak se return request cancel ho gayi. or uske baad maine flipkart mein ek complait raise karwayi ki mera product successfully pickup ho gaya tha, lekin return request cancel ho gayi hai. team ne meri complait raise kar li or mujhe kuchh din intazzar karne ke liye bola. 15 tarikh ko maine apni complait raise karwayi thi, lekin abhi tak mujhe mera refund nahi mila hai. flipkart ki team ne mujhse messages ke screenshot bhi maange jo maine unko bhje diye. lekin unki team mujhe pickup confermetion ke messages ka screenshot maang rahi hai. lekin mera pass aisa koi pickup confermation ka messages aaya hi nahi toh mein unko kaha se uska screenshot bhej du. please mein appse request akrta hu, ki mujhe mera refund dilwane mein meri madad kare. mein ab bahut paressan ho chuka hu.

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