did not delivery on time ,Cancellation Initiated on 17th Oct and since no update to Refund.

Name of Complainant Rupak Prusty
Date of ComplaintNovember 6, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Rupak Prusty:

I ordered a product(Order No. 6162796694) on 1 Oct 2018 through paytm mall and delivery date given on 16 Oct 2018, but it was not deliver by the dehlivery courier service on time even no tracking updates. Then I cancelled the product on 17 Oct 2018 and Cancellation process Initiated on 17th Oct and since today(06 Nov 2018)  no update to Refund and refund value is rs 485 .

Even I tried to contact the paytm costumer care and dehlivery courier service did not get to ask. and paytm care cut my mobile balance rs 15.00 still I did not get paytm care executive.

Please I request about my order to refund and solve my issue or either give justice for me.

Image Uploaded by Rupak Prusty:

did not delivery on time ,Cancellation Initiated on 17th Oct and since no update to Refund.

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