Did not add the profit on profited tread but cut the Tread amt

Name of Complainant Jyotsana
Date of ComplaintJuly 29, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Jyotsana:

Tread for
+ CHF/JPY (OTC) 91%

Tread I’d : a00ae55a-6ce1-4012-a2f6-408d43d76c44

Tread I’d :
af4a3101-5bbe-4e80-8bb4-55aa2982c57b

Tread I’d :
a00ae55a-6ce1-4012-a2f6-408d43d76c44

Up tread

Opening quote:

162.963

Opning time
2023-07-27 02:49:52

Closing Time:
2023-07-27 02:51:00

Duration: 00:01:08

Tread mead in 3 orders
Following amt ducted
Tread Amt : ↑ 3,080 rs
↑ 3,080 rs, ↑ 3,080 rs

Tread close in profit position

the trade is profitable but investment deducted from the balance – no profit
opening position 162.963 set at the time 2023-07-27 02:49:52 the trade was opened for up position

I am attaching the screenshot shot of the profited tread
And the all other treads details screenshot

Resolved the issue made by the system
Kindly check the glitch
Please make a refund as soon as possible In same

Image Uploaded by Jyotsana:

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