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Dhani subscription cancellation wasn’t possible from the mobile app and asked support team to cancel it but they haven’t done and keep on adding the subscription fee

Name of Complainant Siva Karumalai
Date of ComplaintJune 1, 2022
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Siva Karumalai:

Dhani subscription cancellation wasn’t possible from the mobile app and asked the support team to cancel it but they haven’t done and keep on adding the subscription fee.

I purchased the subscription 13 months ago and didn’t like the Dhani services and support. i don’t have the canceled subscription even though I clear my dues, I had raised the support case with Dhani and they didn’t cancel it for 13 months.

Image Uploaded by Siva Karumalai:

4 thoughts on “Dhani subscription cancellation wasn’t possible from the mobile app and asked support team to cancel it but they haven’t done and keep on adding the subscription fee

  1. Dear Siva Karumalai,
    We are looking into your concern on priority and will get back to you with an update shortly. Appreciate your patience.
    Neha, Team Dhani

  2. Dear Siva Karumalai,
    We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.
    Neha, Team Dhani

  3. Dear Siva Karumalai,
    This is taking longer than usual. Please allow us some more time request your patience in the interim. Neha, Team Dhani

  4. Dear Siva Karumalai,
    Our team connected with you & we hope, we were able to help you in a best possible way. However, should you require any further assistance in future; do feel free to reach out to us. We’ll ensure to take care of your requirements/concerns.
    Neha, Team Dhani

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