Name of Complainant	Alisha Sayyed Ahammed
Date of Complaint	September 7, 2022
Name(s) of companies complained against
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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I am Alisha Sayyed Ahammed, I purchased the Dhani Plus membership on 14.06.2022 with 500/-, on the same day it is shown in the portal the product is delivered, immediately I chatted with the dhani team on online chatting. They assured me that in 7 days time it will be delivered to your mailing address. but till date the product has not been delivered.
On 16.06.2022, 20.06.2022 & 27.06.2022 i called dhani customer care regarding this query, they assured and said our representative called you and resolved the issue. but it is not done. several times i called customer care and Several times i mailed to dhani team including grievance and nodal teams. but i didn’t get any positive response from there. after that i raised the issue to RBI. after some days my Dhani wallet is blocked. i called to reopen the wallet thay said it is not possible. then i asked for the amount 500/- return, thay also refsed to return the amount.

this way they are cheated the innocent peoples. Please help me in this matter and do the needful.

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