Dhani One Freedom Card – Refund not initiated Customer support team not responding

Name of Complainant Neel Unkule
Date of ComplaintJanuary 8, 2022
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Neel Unkule:

I had swiped one freedom card on 15th Dec for amount of Rs. 12000/- odd figure. The Amount got debited but it showed that the transaction failed. Even after sending multiple emails and screenshots to their support email id, I have still not received any logical reply or the refund.

Image Uploaded by Neel Unkule:

Dhani One Freedom Card – Refund not initiated Customer support team not responding

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