Dhani One Freedom card Overdue of Subscription fee

Name of Complainant KANAPARTHI RAMESH
Date of ComplaintDecember 25, 2021
Name(s) of companies complained against ,
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by KANAPARTHI RAMESH:

Sir I have utilised dhani One Freedom card and I have paid the full amount of EMI’S but they are debited Amount of 922.00Rs in 28-04-2021,and I complaint about the issue to support team there no response from thier then I have uninstalled the app but after 8 months they are contacting me through mobile to pay the over due of subscription fee.i have said my card has blocked and my account is inactive then why I have to pay they are saying this is automatic renewal.i have not received any intimation to pay the fee till last 8 months .now they agents are contacting me every day 2 to 3 times every one saying have to pay the overdue when I asks for refund my debited amount they are saying you have to contact support but there no response from there
Sir please help me to close the issue from Dhani Services

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One thought on “Dhani One Freedom card Overdue of Subscription fee

  1. Dear KANAPARTHI RAMESH,

    Your concerns/queries are on our priority list. Kindly DM us via m.me/dhaniapp or leave your number at support@dhani.com. We’ll get back to you right away! You can also choose to call us at 0124 – 6165722 anytime between 8 AM & 8 PM.

    Thanks & Regards,
    Ronit, Team Dhani.

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