Dhani Indiabulls Consumer Finance Limited

Name of Complainant Kadir Hossain
Date of ComplaintMay 2, 2022
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Kadir Hossain:

Dear Sir,
On 11th March, 2022, I already cleared my dues completely through the link provided by customer care, but your company does not update my payment details on the Dhani app.
But after a successful payment of 5012.98 INR, my loan is still pending on Dhani’s One Freedom Credit card, which shows on my Dhani app. So please help me close my loans because I already paid for all loans. I received an SMS regarding my dues, mentioning the number of Dhani District Manager Subhojit Mukherjee (Contact number 7797552660). When I call him, he threatened me regarding my dues. I tried to contact him again and again, but he never again picked up my phone. I damaged my mobile because of a road accident, and I have lost my email address. That’s why I can’t able to access my email. Please contact me on my registered mobile number at 8906330594 and email [email protected] for further discussions.
Loan Account Number: CL23008526
Please check link and reference ID provided by customer support is 51152734 & 51216768
Link: https://dhani.freshdesk.com/support/tickets/public/253e5f48d6a1a1f4819a7623f1d1f384b2babd06f3fb0c8d948887b8f6379164
Link: https://dhani.freshdesk.com/support/tickets/public/4553449a765f3697e985644e061f6ddf64e66cb78ce6650b5a9470d3e31918bd
Using these customer support links, I have attached the documents for payment proof along with other details. Please help me as soon as possible.

Image Uploaded by Kadir Hossain:

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