| Name of Complainant | |
| Date of Complaint | July 4, 2021 |
| Name(s) of companies complained against | Indiabulls dhani |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear Sir/Madam,
I applied for Dhani One Freedom Card, used the same and done all the payments on time. But as per dhani app my card was inactive because of non-payment but the pending payment was zero, I already paid the due amount. I sent mail for the same to Dhani Support Team, but still for more than 15 days my card was inactive. When the next EMI comes I paid all the pending amount in one payment.
I continuously received message to maintain the balance in account for pending EMI. But I already paid the EMI’s so I ignored. After due date which was already paid, the charge of Rs. 1800 was deducted from my SBI Account.
I sent mail to Dhani Support Team didn’t receive any proper response. Dialled customer care number, their lines are always busy, I waited on the call for more than hours 2-3 times.
Please help me regarding this. I will grateful to you if you will take favourable action accordingly.
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