Dhani app charging me hidden charges & made my cibil report bad

Name of Complainant KRUSHNAKANTA SAHOO
Date of ComplaintDecember 12, 2021
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by KRUSHNAKANTA SAHOO:

Sir I used dhani one freedom card.Its policy is the amount You use by credit You have to pay 33% of the amount on next day 33% after one month and rest amount on same date after 2 months….But they said me to repay whole amount at a time….So I repaid full amount…I tried to call customer service of Dhani but I found It’s a fake customer service…Then I send mail to Dhani to close my Dhani account.But they replied different answer..And I came to know last month they are charging me a monthly subscription fee through my cibi report.And made my cibil report worst….Sir I want to know Why should I give monthly subscription fee because They did not provide services like they said..And I also mailed them for closing my account & I also cleared all my due… Kindly help me….

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2 thoughts on “Dhani app charging me hidden charges & made my cibil report bad

  1. Dear KRUSHNAKANTA SAHOO,

    We understand that our team connected with you and was able to assist you in the best possible way. Do let us know if you need any assistance in future.

    Jatin, Team Dhani

  2. Dear KRUSHNAKANTA SAHOO,

    Our team connected with you & we hope, we were able to help you in a best possible way. However, should you require any further assistance in future; do feel free to reach out to us. We’ll ensure to take care of your requirements/concerns.

    Jatin, Team Dhani

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