Device picked up and refund not issued

Name of Complainant Devi Lal Sharma
Date of ComplaintJuly 3, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Devi Lal Sharma:

The jio team picked up my router and all devices during the trial period only but they did not issued me a refund. They sent me an email asking me to update my bank details but when I try to update my bank details, they say that refund not eligible. Please help

Image Uploaded by Devi Lal Sharma:

Device picked up and refund not issued

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