| Name of Complainant | |
| Date of Complaint | April 13, 2025 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have deposited 300 rupees on 01/04/2025 in 1xbet app but still not credited in my gaming account
Image Uploaded by WASHIM AKRAM ANSARI:
Hello!
Unfortunately, there are currently technical issues with our payment system due to high traffic during the Indian Premier League, which has resulted in longer payment processing times. As a result, requests are being processed in the order they are received, and in some cases, the processing time may extend up to 14 business days.
We apologize for any inconvenience this may cause and kindly ask you to contact us at info-ind@1xbet-team.com with all the transfer details. Please allow us some additional time to resolve your issue in the queue. Our payment department team is actively working on your requests.
Best regards,
The 1xbet Team