| Name of Complainant | |
| Date of Complaint | May 13, 2024 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I deposit 300 rupee in my 1xtbit account and still my account is showing 0 balance.
I tried to contact customer support but they are not helping me.
Here’s is details of the payment proof.
UPI transaction ID – 449981471448
To: NESHNAL DAS neshnalaxl@ybl
From: ISHAN SHANKAR TRIPATHI (Punjab National Bank)
My UPI I’d – tripathisishan@okicici
Google transaction ID – CICAgPCwusiWUg
Image Uploaded by Rahul sharma:
Greetings,
We deeply apologize for the inconvenience caused by the delay. Please be informed that the maximum processing time for deposits is within 7 business days, excluding weekends. The processing duration may vary based on the deposit method utilized.
Furthermore, we kindly urge you to log your request through your player account on the 1xBet platform website if you haven’t already done so.
Your patience is highly appreciated, and rest assured, we are available to assist you. We value your continued patronage and hope to see you stay with us.
Best regards,
1xBet Team