| Name of Complainant | |
| Date of Complaint | November 8, 2025 |
| Name(s) of companies complained against | Parimatch |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I deposited ₹5000 into my Parimatch account (User ID: 122907415) on 28 October 2025 at 9:12 PM via UPI (Transaction Reference/UTR: 692996443425). The payment was successful but the amount has not been credited to my account.
I immediately raised a support ticket (#45859796) with Parimatch and attached my payment confirmation, but after more than a week there has been no response or resolution. There is also no working customer support email.
My funds are stuck and my complaint is being ignored, causing financial and mental distress.
Details:
Ticket ID: #45859796
User ID: 122907415
Date & Time: 28 October 2025, 9:12 PM
Amount: ₹5000
Payment Method: UPI
Transaction Reference: 692996443425
I am attaching payment proof and screenshots of my ticket for your reference.
Please help me get my money refunded or credited to my Parimatch account at the earliest.
Image Uploaded by Anil A: