Deposit money not refunded on disconnect

Name of Complainant Suranjika Satpathy
Date of ComplaintJuly 13, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Suranjika Satpathy:

Hi I had requested for a Jio fiber relocation on 22nd May 2022. As it kept pending I had to take a new connection and requested to disconnect the fiber connection (prepaid). Till now as on date no body has come to pick up the router yet. I have given several complaints but there is nobody to hear. It has been almost 2 months since I have raised numerous complaints in their jio portal and each time they convince it will be resolved within 24 – 48 hours. I need my refund back. Please help.

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Deposit money not refunded on disconnect

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