| Name of Complainant | |
| Date of Complaint | September 5, 2024 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Miscellaneous |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I deposited 1000 rs through UPI fast method on 1xbet but the amount has not been credited yet. On 14th July 2024 I made the payment, still there is no response from the company. And on 26th July I have deposited 501 rs but the same issue has occurred. So now I am down 1500 rs from the company and they are providing information regarding the same. It’s been 1.5 months now. I have given them enough time to rectify their mistake.
Image Uploaded by Sudeept Mehra:
Thank you for reaching out, and we apologize for the delay in processing your deposit. Normally, deposits are credited within an hour on average. However, depending on the workload of the payment system or bank, it may occasionally take longer, potentially up to several days.
If you haven’t already, we recommend contacting support via your account on the 1xbet platform’s website or app. This will expedite the resolution of your issue. Please provide all necessary payment details to facilitate a quicker process.
We value your patience and remain committed to assisting you. Thank you for choosing to stay with us.
Best regards,
The 1xbet Team