| Name of Complainant | |
| Date of Complaint | May 18, 2024 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I deposited 1000rs in 14-5-2024 in 1xbet through paytm. Money is debited from my bank account but it is not credited to 1xbet wallet. Customer care leaves quickly after saying they sent the issue to the corresponding specialists and ask me to wait for their response. Its been 4 days since the payment. There’s no response from the 1xbet by mailing them too.
1. gaming ID: 752926915
2. Date and time of the transaction: 14-5-2024. 9 45 am
3. Amount of the transaction: 1000rs
4. 4.Payment system, that was used: Paytm
5. Screenshot of the transaction:
Image Uploaded by Abhijith C:
Dear Customer, we understand your frustration. Deposits can take up to 7 business days to process (excluding weekends). Please be aware that processing times may differ based on the deposit method.