| Name of Complainant | |
| Date of Complaint | April 22, 2023 |
| Name(s) of companies complained against | Octafx |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have deposited money on 28th March and today is 22april till now my money is not credited, i have requested support for the issue I’m facing eventhough they are not working and simply saying we can’t do anything it is automatic and its all from payment provider and they simply escaping, so I’m requesting you to take severe action on octafx
Image Uploaded by Chintala chandra sekhar sivaji:
Dear Chintala chandra sekhar sivaji,
We apologize sincerely for any inconvenience you may have experienced while making a deposit with us. We are truly disappointed to hear that our service did not meet your expectations, and we understand if you felt neglected. We would greatly appreciate it if you could kindly share your trading account details with us, as this will help us better understand your specific issue and take appropriate action to resolve it.
Our dedicated customer service team is eagerly waiting for your response, and we genuinely hope to provide you with the assistance you require.
Kind regards,
OctaFX Rep.