| Name of Complainant | |
| Date of Complaint | June 22, 2023 |
| Name(s) of companies complained against | Parimatch |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have deposited Rs.500 on 6 april 2023 but it’s not credited into pari match account. When I reached the pari match for help they simply asked the same thing again and again and then closed the chat. I have to wait for hours for a reply. I have reached them through mail, telegram and live support but all in vain. Earlier in Feb also same thing happened they took 1500 and it never deposited into pari match. They have a certain pattern to fool people once you deposit the money it won’t be credited to pari match account when you will reach to customer support they will first tell you the transaction is canceled and amount will be deposited into bank account and they will ask for bank statement. Once you provide them with a bank statement they will stop responding and will tell you that it has been credited to a pari match account. and everytime you reach them they will simply repeat their pattern and at the end they will tell you that they didn’t receive any funds from you. They will ask for a screenshot of the payment and when you provide them the screenshot they will close the chat and this will continue till you get tired and leave the case by yourself. Once they get their money they won’t even recognise you and will call you from different names.
Basically they will make you so frustrated that you will leave the case by yourself.
Apart from deposit scams they also cheat their customers. I made a bet that 1 wicket will fall under 100 runs in chennai vs mumbai match and the wicket falls on 96 runs, I won the bet but yet they settled the bet as loss. I have written so many mails to them yet they never responded, and when they responded they were saying something nonsense which has nothing to do with my bet. I will attach the screenshots for the references.
Image Uploaded by Shubham Chaturvedi: